eGain (NASDAQ:EGAN) Releases FY 2027 Earnings Guidance

eGain (NASDAQ:EGAN) updated its FY 2027 earnings guidance on Thursday morning. The company provided EPS guidance of 0.040-0.070 for the period, compared to the consensus earnings per share estimate of 0.400. The company issued revenue guidance of $84.5 million-$86.0 million, compared to the consensus revenue estimate of $94.2 million. eGain also updated its Q1 2027 guidance to 0.050-0.080 EPS.

eGain Stock Performance

Shares of eGain stock opened at $7.11 on Friday. eGain has a one year low of $5.94 and a one year high of $15.95. The company has a market cap of $195.17 million, a price-to-earnings ratio of 5.15 and a beta of 0.83. The business’s 50 day moving average price is $6.91 and its 200 day moving average price is $7.58.

eGain (NASDAQ:EGAN) last posted its quarterly earnings results on Thursday, September 3rd. The technology company reported $0.08 earnings per share for the quarter, beating the consensus estimate of $0.03 by $0.05. The business had revenue of $22.15 million during the quarter, compared to analysts’ expectations of $21.75 million. eGain had a net margin of 41.68% and a return on equity of 12.56%. eGain has set its FY 2027 guidance at 0.040-0.070 EPS and its Q1 2027 guidance at 0.050-0.080 EPS. On average, analysts predict that eGain will post 0.3 EPS for the current fiscal year.

Analyst Ratings Changes

EGAN has been the subject of a number of research reports. Weiss Ratings reaffirmed a “hold (c)” rating on shares of eGain in a research note on Friday, August 7th. Wall Street Zen cut shares of eGain from a “buy” rating to a “hold” rating in a research report on Saturday, May 16th. One equities research analyst has rated the stock with a Buy rating and three have assigned a Hold rating to the company. According to MarketBeat.com, the company currently has an average rating of “Hold” and a consensus price target of $15.25.

eGain News Roundup

Here are the key news stories impacting eGain this week:

• Positive Sentiment: Quarterly results exceeded expectations: eGain reported fiscal fourth-quarter EPS of $0.08, versus the $0.03 consensus estimate, while revenue of $22.15 million topped expectations of $21.75 million. eGain Q4 Earnings and Revenues Beat Estimates
• Positive Sentiment: AI business momentum remains a key catalyst: Fiscal 2026 AI customer revenue increased 20%, compared with 3% growth in total revenue. Management also outlined a long-term target of $100 million to $120 million in AI customer annual recurring revenue by fiscal 2030. eGain Fiscal 2026 Results eGain AI ARR Target and Gartner Recognition
• Positive Sentiment: Third-party validation could improve demand: Gartner named eGain a Leader in its first Customer Service Knowledge Management Magic Quadrant, potentially strengthening the company’s credibility with enterprise customers. Gartner Recognition
• Neutral Sentiment: Analysts’ fiscal 2026 EPS estimate remained around $0.30, indicating limited immediate change to published expectations. eGain Analyst Estimates
• Negative Sentiment: Forward guidance was the main concern: eGain forecast first-quarter fiscal 2027 revenue of $20.9 million to $21.4 million, below the $22.3 million consensus, and EPS of $0.05 to $0.08, versus an $0.08 estimate. Full-year revenue guidance of $84.5 million to $86.0 million was also below the $94.2 million consensus, with EPS guidance of $0.04 to $0.07. eGain Q4 2026 Earnings Call Transcript

Hedge Funds Weigh In On eGain

Several large investors have recently bought and sold shares of the business. Invesco Ltd. acquired a new stake in eGain in the fourth quarter valued at $120,000. XTX Topco Ltd purchased a new position in shares of eGain in the 4th quarter valued at about $233,000. Verdad Advisers LP acquired a new stake in shares of eGain during the 4th quarter worth about $339,000. Janus Henderson Group PLC acquired a new stake in shares of eGain during the 4th quarter worth about $985,000. Finally, Trexquant Investment LP purchased a new stake in eGain during the fourth quarter worth approximately $559,000. Hedge funds and other institutional investors own 53.94% of the company’s stock.

eGain Company Profile

eGain Incorporated (NASDAQ: EGAN) is a software company specializing in cloud-based customer engagement solutions. Its platform integrates knowledge management, analytics, and artificial intelligence to help organizations streamline customer service across digital channels. By centralizing information and automating routine interactions, eGain aims to improve agent productivity, reduce response times, and deliver consistent customer experiences.

The company’s product suite includes tools for knowledge authoring and delivery, AI-powered chatbots, case management, and predictive analytics.