Guidewire Software (NYSE:GWRE) closed fiscal 2026 with annual recurring revenue, or ARR, above its guidance range, supported by cloud migrations, low customer attrition and demand for newer artificial intelligence and pricing products.
Chief Executive Officer Mike Rosenbaum said ARR ended the fiscal year at $1.242 billion, up 19% year over year on a constant-currency basis. After a $5 million foreign-exchange adjustment at year-end, ARR was $1.237 billion, Chief Financial Officer Jeff Cooper said. Fully ramped ARR, which reflects the annualized value of customer contracts once fully deployed, rose 22% on a constant-currency basis.
Nationwide migration and product expansion
A key fourth-quarter agreement came from Nationwide, which signed a multiyear deal to move its full InsuranceSuite estate to Guidewire Cloud Platform. Nationwide also selected PricingCenter for personal-lines pricing and rating, becoming Guidewire’s first U.S. tier-one PricingCenter customer, according to the company.
Rosenbaum said the Nationwide relationship, which spans more than a decade, validates Guidewire’s ability to support large insurers in the cloud. He added that the PricingCenter deployment is expected to test the product’s capability and scale for other tier-one insurers.
Guidewire closed eight PricingCenter deals during the fourth quarter and 12 for the full year. Other customers selecting or expanding PricingCenter included Capital Insurance Group, Shelter Insurance and Achmea Farm Insurance in Australia. A longstanding customer in Finland became the company’s first existing InsuranceSuite customer in Europe to adopt the product.
President John Mullen said the pricing market is fragmented, with insurers generally using multiple established rating and pricing tools rather than internally developed systems. He said PricingCenter’s integration with PolicyCenter, Advanced Product Designer and Guidewire’s data platform is intended to help insurers make pricing changes more quickly and accurately.
AI products gain commercial traction
Guidewire also highlighted early demand for ProNavigator, an AI-driven assistance product embedded in ClaimCenter and PolicyCenter workflows. The company recorded 14 ProNavigator wins in the fourth quarter and 28 for the full year.
Customers adopting ProNavigator included MAPFRE US, Definity, Alfa Insurance and Hollard in Australia. Mullen said customers are using the product for insurance-domain AI capabilities, claims and adjuster experiences, and as an alternative to internally developed tools.
Rosenbaum said ProNavigator’s early momentum was primarily from cross-selling into Guidewire’s installed base. Over time, he said, the product could differentiate Guidewire’s core systems in new customer opportunities, rather than necessarily serving as a standalone entry point.
The company also said developer assistants are now available to customers and partners, while its Qusar release introduced an agentic platform designed to let insurers build AI agents tailored to their existing Guidewire implementations and workflows. Management emphasized that Guidewire intends to support open architectures and integrations with third-party AI systems, while positioning its core platform as a source of structured insurance data and operational context.
Fiscal 2026 revenue, profits and cash flow
For fiscal 2026, Guidewire reported total revenue of $1.475 billion, up 23% year over year. Subscription revenue rose 37% to $916 million, while subscription and support revenue increased 33% to $971 million. License revenue declined 7% to $235 million as customers continued transitioning from term licenses to cloud subscriptions. Services revenue increased 23% to $270 million.
- Non-GAAP gross profit rose 25% to $990 million, with an overall gross margin of 67%.
- Subscription and support gross margin expanded four percentage points to 74.5%.
- Non-GAAP operating income increased 63% to $340 million.
- Operating cash flow grew 30% to $390 million.
- Guidewire ended the period with $1.2 billion in cash equivalents and investments.
The company repurchased $606 million of stock during fiscal 2026, representing 4.1 million shares at an average price of $148.41 per share. Rosenbaum also pointed to gross ARR attrition of less than 1.5% across all ARR and less than 1% among core-systems customers.
Cooper said Guidewire had 105 customers with fully ramped ARR above $5 million at fiscal year-end, compared with 86 at the end of fiscal 2025.
Fiscal 2027 outlook
For fiscal 2027, Guidewire forecast ARR of $1.45 billion to $1.46 billion, representing 18% constant-currency growth at the midpoint. More than half of the net new ARR included in the outlook is already under contract with defined ramp dates, Cooper said.
The company expects total revenue of $1.707 billion to $1.727 billion, including subscription and support revenue of $1.240 billion to $1.246 billion. Guidewire expects license revenue of about $189 million and services revenue of about $285 million.
Guidewire forecast non-GAAP operating income of $403 million to $423 million, GAAP operating income of $197 million to $217 million, and operating cash flow of $445 million to $465 million. It expects subscription and support gross margin of 75% to 76% and total gross margin of 67% to 68%.
For the first quarter, the company projected ARR of $1.253 billion to $1.259 billion and subscription and support revenue of $279 million to $283 million. Cooper said first-quarter subscription and support margin should be about 77%, aided by roughly $4 million in cloud-infrastructure-provider credits, while services margin is expected to be around break-even due in part to the timing of fixed-fee services engagements.
Cooper also said Chief Accounting Officer David Pedersen plans to retire in early November.
About Guidewire Software (NYSE:GWRE)
Guidewire Software, Inc develops software products and cloud services for property and casualty (P&C) insurance carriers. Headquartered in San Mateo, California, the company’s offerings are designed to help insurers manage the core functions of their business—policy administration, billing and claims—while supporting digital engagement, analytics and operational modernization.
Guidewire’s core product portfolio is commonly known as the InsuranceSuite, which includes PolicyCenter for policy administration, BillingCenter for billing and receivables, and ClaimCenter for claims management.
